Introduction

At Truckers Outlet (https://www.truckers-shop.com), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using this website, you agree to the terms outlined in this Privacy Policy.

This policy is effective from 30/03/2022 and may be updated from time to time to reflect changes in legal requirements or our business practices.

Information We Collect

To provide our services, we may collect the following personal information:

  • Your name
  • Contact details (email address, phone number)
  • Billing and delivery address
  • Order and transaction details
  • Account information (if you create an account)

Payment details are not stored on our servers. All payments are processed securely by trusted third-party providers.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfil your orders
  • To manage your account and order history
  • To communicate with you regarding orders, deliveries, or support requests
  • To improve our products, services, and website experience
  • To send promotional emails or marketing communications only if you have opted in
  • To comply with legal and regulatory obligations

Legal Basis for Processing Data

We process personal data under the following legal grounds:

  • Performance of a contract (order processing and delivery)
  • Legal obligations (tax, accounting, and regulatory requirements)
  • Legitimate business interests (service improvement and customer support)
  • Your consent (marketing communications, where applicable)

Cookies

We use cookies to improve your browsing experience and website functionality. Cookies help us:

  • Remember user preferences
  • Analyse website traffic and usage
  • Improve performance and usability

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website features.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

These measures include secure servers, encrypted connections (SSL), and restricted access to personal data.

Sharing Your Information

We do not sell, rent, or trade your personal data.

Your information may be shared only with trusted third parties where necessary to:

  • Process payments (e.g. PayPal, Stripe, Worldpay)
  • Deliver orders (courier and logistics partners)
  • Comply with legal obligations

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

Your Rights

Under UK GDPR and EU GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (where legally applicable)
  • Object to or restrict processing of your data
  • Withdraw consent for marketing communications at any time
  • Request data portability

To exercise your rights, please contact us using the details provided below.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the Contact Uspage on our website.

🚛 Truckers Outlet – Your Privacy, Our Responsibility.